This item is beautiful. It has many features that other laptops do not have for the price offered. However, I am not tech savy and unless you are, this machine ships with NO user guide and a user has NO way of knowing they MUST create THEIR OWN backup disc BEFORE making changes to various programs. I was extremely disappointed with the item for these reasons and more. Another one is that Acer DOES NOT provide 24hr Tech support telephone service. I had to search the internet to get a telephone number for Acer. Beautiful – yes, a good long term investment for my money – NO. This is my opinion. I need a product from a company that provides 24/7 support whatever the cost. Acer executives making decisions need to revisit their decision to cut costs by eliminating user manuals, system backup discs and 24/7 telephone support. Shame on you Acer. I had a Gateway machine for years. I will NEVER buy an Acer product again.
Score: 1 / 5
I received my laptop on 1/4/10 and at first I really liked it, but I tried to turn it on tonight and it wouldn’t boot up. I contacted Acer Support and they told me the hard drive needs to be replaced and I need to send the laptop back to them for warranty repairs. Well I hope repairs are covered, it’s only been 2 weeks! I’m not very happy with the quality of this product and I can’t believe it’s broken after 2 weeks of limited use – I don’t even have anything loaded yet, and so far all I’ve been doing is surfing the Internet. I also have to locate a place where I can send the package from because FedEx won’t come to my house. The person at Acer Support acted like she was doing me a big favor because they gave me a drop off number and I won’t have to pay for shipping in either direction – big deal just give me a laptop that doesn’t break after 2 weeks. The estimated repair time is 8-10 business days after they receive my laptop. I’m very disappointed right now.
Score: 1 / 5
great so far easy to get stuff as you want it.nice display, color calibration is cool but doesn’t seem to stay adjusted but once adjusted the display is as good as a normal tv I think or better.touch pad mouse and clicker could be better. touch screen is cool I don’t use it much and its not reliable for me with really tight stuff. had a good amount of bloat ware junk on it (crap ware) got that removed free online stuff. wi fi is strong. I forget what the battery was rated at but if its anywhere near 6 hours thats on dim settings for sure. I love the key board and look and style of the computer. volume could have better increments between each level but its not a problem. good weight any heavier wouldn’t be good. definitly reccomend
Score: 5 / 5
I’ve waited 3 months before reviewing this Acer. The verdict is…..pure satisfaction! The touch screen is ultra sensitive and has spoiled me for non-touch conventional screens. I just love the chiclet keyboard and extra numpad. Wish the volume was greater though.
Score: 5 / 5
I tested this on the shop floor. I was evaluating if it is worthwhile to have touch-screen. Click Windows start menu by touching on the screen, great! But most of the stuff on the screen is small and touch does not get to the right place. I had detailed view for Windows Explorer and could not select the right file in some five tries. Could not click “Bold” in MS Word 2007 without several tries.
Zooming in and out on images on the other hand was great with the touch screen — since that does not require precision for where exactly you touch.
On the other hand, if the laptop has multi-touch on the touch-pad, it is just as good for zooming in and out of images.
I cannot rate the item overall since I have not tested any other piece (but system is forcing me to assign one).
Score: 4 / 5
Hudson
April 21, 2010 at 7:20 pm
This item is beautiful. It has many features that other laptops do not have for the price offered. However, I am not tech savy and unless you are, this machine ships with NO user guide and a user has NO way of knowing they MUST create THEIR OWN backup disc BEFORE making changes to various programs. I was extremely disappointed with the item for these reasons and more. Another one is that Acer DOES NOT provide 24hr Tech support telephone service. I had to search the internet to get a telephone number for Acer. Beautiful – yes, a good long term investment for my money – NO. This is my opinion. I need a product from a company that provides 24/7 support whatever the cost. Acer executives making decisions need to revisit their decision to cut costs by eliminating user manuals, system backup discs and 24/7 telephone support. Shame on you Acer. I had a Gateway machine for years. I will NEVER buy an Acer product again.
Score: 1 / 5
DS
April 21, 2010 at 10:08 pm
I received my laptop on 1/4/10 and at first I really liked it, but I tried to turn it on tonight and it wouldn’t boot up. I contacted Acer Support and they told me the hard drive needs to be replaced and I need to send the laptop back to them for warranty repairs. Well I hope repairs are covered, it’s only been 2 weeks! I’m not very happy with the quality of this product and I can’t believe it’s broken after 2 weeks of limited use – I don’t even have anything loaded yet, and so far all I’ve been doing is surfing the Internet. I also have to locate a place where I can send the package from because FedEx won’t come to my house. The person at Acer Support acted like she was doing me a big favor because they gave me a drop off number and I won’t have to pay for shipping in either direction – big deal just give me a laptop that doesn’t break after 2 weeks. The estimated repair time is 8-10 business days after they receive my laptop. I’m very disappointed right now.
Score: 1 / 5
thorineus
April 22, 2010 at 12:50 am
great so far easy to get stuff as you want it.nice display, color calibration is cool but doesn’t seem to stay adjusted but once adjusted the display is as good as a normal tv I think or better.touch pad mouse and clicker could be better. touch screen is cool I don’t use it much and its not reliable for me with really tight stuff. had a good amount of bloat ware junk on it (crap ware) got that removed free online stuff. wi fi is strong. I forget what the battery was rated at but if its anywhere near 6 hours thats on dim settings for sure. I love the key board and look and style of the computer. volume could have better increments between each level but its not a problem. good weight any heavier wouldn’t be good. definitly reccomend
Score: 5 / 5
seashells
April 22, 2010 at 1:15 am
I’ve waited 3 months before reviewing this Acer. The verdict is…..pure satisfaction! The touch screen is ultra sensitive and has spoiled me for non-touch conventional screens. I just love the chiclet keyboard and extra numpad. Wish the volume was greater though.
Score: 5 / 5
Alok Govil
April 22, 2010 at 2:30 am
I tested this on the shop floor. I was evaluating if it is worthwhile to have touch-screen. Click Windows start menu by touching on the screen, great! But most of the stuff on the screen is small and touch does not get to the right place. I had detailed view for Windows Explorer and could not select the right file in some five tries. Could not click “Bold” in MS Word 2007 without several tries.
Zooming in and out on images on the other hand was great with the touch screen — since that does not require precision for where exactly you touch.
On the other hand, if the laptop has multi-touch on the touch-pad, it is just as good for zooming in and out of images.
I cannot rate the item overall since I have not tested any other piece (but system is forcing me to assign one).
Score: 4 / 5