I have active virus shield on my comp, but didn’t save the installer, so now that i want to remove it, it asks for avs[1].msi which I can’t locate, I have a new virus shield to replace it with but can’t until I remove this, please help…
Anyone know where to get avs[1].msi for active virus shield have on comp, didn’t save installer. Can’t remove
02
May
Mr Ed
May 2, 2010 at 9:50 am
You can try this installer,it should work.
Gerald309
May 2, 2010 at 9:53 am
This webpage http://www.bluecollarpc.net/registry.html will give you a good orientation of a manual removal and how to. Basically, it is as simple as deleting the product folder at Local Disk C Program Files. Since it is an antivirus software program it will no doubt have other entries Local C Disk Documents and Settings. As well there will be most likely many Registry entries that should be removed as well.
SIMPLE ANSWER…. is to simply reinstall the program and then uninstall it properly at Start > Control Panel > Add/Remove Programs.
The installer package has absolutely nothing to do with uninstalling a software. The included Uninstaller with a software is ALWAYS in Program Files in the Windows Explorer (all your software files installed including Windows on Local Disk) which was installed to your computer automatically whenever you click “Install”. There are then shortcut links installed as well that may appear on your start menu – or click > Start (lower left) and > All Programs. You may see “Uninstall” there which is only a shortcut from the actual uninstaller in Program Files.
What in the world is Windows Explorer and how to get there…. visit the link or try a dry run here: Right-Click > Start and on the pop up menu Click > Explore. This will open Windows Explorer where all software is installed. The corresponding registry entries are in the Windows Registry. Forget that until you understand the need and dangers of “registry cleaners”. If the Program Files folder and contents are deleted – the product no longer exists on the computer and is manually what you delete that clicking the uninstaller does automatically. The left over “orphans” (files or keys without a “parent folder” or “parent directory” ) are controls and shortcuts to how a software is used on the pc according to the person’s custom settings.
RECAP: …. If you cannot re-install the software and then uninstall it – then you can move to the very, very, very simple task of the “manual deletion” or “manual removal” of the installed software. It is very simple and safe…. the worst is not knowing how and where to do it. I hope this ended that chasing of the tail for you. Webmaster, bluecollarpc.net / groups, lists, forums – Computing Safety and Spyware Removals.
NOTES:…. when we were all newbies we wished Microsoft had told us many simple instructions either in the pc help system or at an online ‘how-to’ website. It would have really helped aside from earning a programmer degree to figure things out.