Hello all, I’m new here, and very frustrated with my new HP Pavilion Media Center Computer. Every time I open a video file or video editing program, a Window’s Installer program attempts to run and says:
“The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package ‘DocumentViewer.msi’ in the box below.”
The Box Shows: C:\hp\temp\src\setup\DocumentViewer\
When I hit cancel I get the following error: “Error 1706. No valid source could be found for product DocumentViewer. The Windows installer cannot continue.”
I have searched for the file and cannot locate it. I have searched Microsoft’s website to no avail. I have contacted HP several times using chat and they said I have to do a restore back to factory settings. They will not provide the file or any other information. Does anybody know of any other solution?